Privacy And Policy

Welcome to amzvirtualassistant.com (the "Website"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our Website. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Website includes:

1.1 Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the Website or when you choose to participate in various activities related to the Website, such as online chat and message boards.

1.2 Derivative Data
Information our servers automatically collect when you access the Website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Website.

1.3 Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Website. All financial information is stored securely by our payment processor, and we encourage you to review their privacy policy and contact them directly for any questions.

1.4 Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Website from a mobile device.

2. Use of Your Information

We use the information we collect to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Website to:

  • Create and manage your account.
  • Process your transactions and send related information, including purchase confirmations and invoices.
  • Respond to your comments, questions, and requests and provide customer service.
  • Improve our Website and deliver customized content to you.

3. Non-Disclosure of Your Information

We take your privacy very seriously and will not share, trade, or otherwise sell any personal information provided by you to any third parties under any circumstances. This includes, but is not limited to, your name, email address, phone number, SMS consent, financial information, and any other personal data.

No personal / mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These cookies help us:

  • • Understand how visitors use our Website.
  • • Deliver personalized content and advertising (retargeting).
  • • Improve our services and marketing campaigns.

Cookies do not collect personally identifiable information such as names, emails, or phone numbers. You may disable cookies in your browser, but doing so may limit certain features.

7. Refund Policy

We aim for complete client satisfaction. However, refunds are subject to the following terms:

  • • A 100% refund is available if a project has not yet been initiated.
  • • Refunds will not be applicable under these conditions:
    • • Special or custom packages selected.
    • • Revisions requested beyond the original scope.
    • • Client has been unresponsive for over two weeks without notice.
    • • The project is put on hold at the client’s request.
    • • Company policies are violated.
    • • Creative briefs lack required information.
    • • Business closure, change of business name, or discontinuation by the client.
    • • Client’s change of mind or disputes unrelated to services rendered.
    • • Client has already accepted multiple rounds of revisions.

How to Request a Refund:

  1. Contact us through one of the following channels:
    • Business Phone: +1 (737)-363-2955
    • Live Chat on our Website
    • Email: info@amzvirtualassistant.com
  2. Our team will attempt to resolve the issue per our revision policy. If unresolved, the case will be forwarded to our refund department for review.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

• AMZ Virtual Assistant
• Email: info@amzvirtualassistant.com
• Phone: +1 (737)-363-2955